Kacie’s Sauces & Seasonings

Return & Refund Policy

At Kacie’s Sauces & Seasonings, we are committed to delivering high-quality, great-tasting products every time. Because our sauces and seasonings are perishable food items, we are not legally allowed to accept returns once the product has left our facility.

Refunds & Replacements

We will gladly issue a refund or replacement if:

• Your order arrives damaged, broken, or leaking.

• You receive the wrong item.

• An item from your order is missing.

How to Request a Refund/Replacement

• Contact us within 7 days of delivery at orders@kacieacres.com.

• Provide your order number and photos of the issue.

• Refunds will be credited back to your original payment method within 5–7 business days.

• Replacements will be shipped to you at no additional cost.

Not Eligible for Refunds/Replacement

We cannot issue refunds or replacements for:

• Opened or partially consumed products.

• Requests made after 7 days of delivery.

• Issues related to personal taste preferences.

Contact Us

For any concerns, please reach out to our customer service team:
📧 orders@kacieacres.com
📦 Please include your order number in all correspondence for faster service.