Frequently Asked Questions

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We're currently only online and will soon be at St. Augustine's local farmers market. 

Yes, all of our products are made with natural ingredients. We use only the best ingredients to ensure the highest quality and taste.

 All orders ship via UPS Ground as the shipping method within the continental US. Orders will usually ship within 1 to 3 business days of when the order is placed. We do not ship to PO Boxes. We do not currently ship on weekends or holidays. For additional assistance please e-mail us at seth@kacieacres.com. DO to food safety regulations we are unable to accept returned products and all sales on kinders.com are final. If you have an issue with your order or delivery, please contact us at seth@kacieacres.com and our team will assist you. 
 

  Kacie's respects the privacy of our customers and never share personal information. 

Most of our unopened products have a 2-year shelf life. It is best to follow the “Best By”  dates on the products. You can locate the Best Buy date stamped in black ink on the neck of the bottle above the label or on the bottom of the bottle. 

After opening our sauce, you should always store it in the refrigerator to maintain the flavor and freshness. After opening seasonings, store away from heat, moisture, and direct sunlight to avoid clumping.
 

We’re glad you enjoy KACIE’s so much you want to share. Feel free to share your recipes and serving ideas with others. Please email your recipe to us at seth@kacieacres.com for a chance to be shared on our website and social media channels.
 

Absolutly NOT!
 

At Kacie’s, we are very sensitive to potential food allergies. Many of our products, with a few exceptions, are free of common allergens. All potential allergens are clearly labeled on our ingredient lists. Please check the ingredient label for the most up-to-date ingredient details.  If you have any questions about allergens, please contact us at seth@kacieacres.com
 

Our “spices” are a proprietary blend that changes depending on the product and flavor. This can include but is not limited to, ingredients like rosemary and thyme. If you have specific questions, please contact our team at seth@kacieacres.com
 

Our products are filled by weight, not volume, and some of the ingredients tend to settle over time. Settling may cause bottles to appear to not have enough product in them. You can try turning the bottle over and back upright to “fluff” up the ingredients, but if you still think the product is the incorrect amount, please contact us at seth@kacieacres.com